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Research Article

Transforming Library Services Through Virtual Reality and Augmented Reality

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Partha Sarathi Mandal — Department of Library and Information Science, University of Burdwan, Bardhaman, West Bengal, India
Dr Sukumar Mandal — Assistant Professor, Department of Library and Information Science, University of Burdwan, Bardhaman, West Bengal, India
Published 30 Jun 2026 Vol. 12 No. 1 (2026), pp. 17-23 ● Open access
❝ How to cite 🔗 https://doi.org/10.48165/lis.2026.12.01.03
Formats:Full text (HTML)JATS XMLPDF ● Open access
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Abstract

Libraries are shifting from traditional to virtual. Needs of users are also changing. Virtual Reality and Augmented Reality play a significant role in enhancing library services. Such technologies are utilized to make libraries more interactive, engaging and involving. Present paper explains how such technologies can transform the character of library services in terms of interaction with the users, accessibility and experiences. VR offers an experience where one gets to learn information in an active and meaningful manner. Access to information and support is also improved under AR. These tools advance the interests of users and their interaction within the library. They also provide access to library services to users with cognitive, physical, and educational requirements. With regards to learning, VR and AR enable the users to learn in a better way, both visually and experientially. Some of these disadvantages include high cost, absence of technical expertise and need for an infrastructure. Regardless of all these obstacles, VR and AR have a wonderful chance in libraries in the future. They can support new services and improve the utility of libraries in a digital society. The paper concludes that these technologies would help libraries to survive and be more user-centered, flexible, and inclusive.

KeywordsVirtual RealityAugmented RealityLibrary servicesAccessibilityLearning experiencesUser engagement
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